Information about the data controller:
MEDICAL CENTER VIA MEDICA NEXAA, is a company registered in the Commercial Register of the Registry Agency with UIC: 208332024 e-mail: info@viamedica.site, tel.: +359 2 951 63 61
Grounds and purposes for which we use your personal data
We process your personal data on the following grounds:
- The General Terms and Conditions of Use of the Website;
- Explicit consent from you – the purpose is indicated for each specific case;
- In case of an obligation provided by law;
In the following paragraphs you will find detailed information about the processing of your personal data depending on the basis on which we process it.
For the performance of a contract
We process your personal data for the purposes of using the Website in accordance with the rules of the terms and conditions
Purposes of processing (where relevant):
- Establishing your identity;
- Providing the functionalities of our website
On this basis, we only process personal data in connection with the user profile created by you.
We delete the data collected on this basis 2 years after the termination of the contractual relationship, whether due to the expiration of the contract, termination or other grounds.
With your consent
We process your personal data on this basis only after your explicit, unambiguous and voluntary consent. We will not foresee any adverse consequences for you if you refuse to process personal data.
Consent is a separate basis for the processing of your personal data and the purpose of processing is specified therein, and is not covered by the purposes listed in this policy. If you give us the appropriate consent and until its withdrawal or termination of any contractual relationship with you, we will prepare suitable offers for products/services for you, performing detailed analyses of your basic personal data;
Data we process on this basis:
On this basis, we may process personal data for direct marketing purposes, including website usage data and social media profile data.
Provision of data to third parties
On this basis, we may provide your data to marketing agencies, Facebook, Google or the like.
Withdrawal of consent
The consents provided can be withdrawn at any time. The withdrawal of consent has no impact on the performance of contractual obligations. If you withdraw your consent to the processing of personal data for any or all of the ways described above, we will not use your personal data and information for the purposes set out above. The withdrawal of consent does not affect the lawfulness of the processing based on consent prior to its withdrawal.
To withdraw your consent, you only need to use our website or simply our contact details.
When we delete data collected on this basis
We delete the data collected on this basis upon your request or 12 months after their initial collection.
How we protect your personal data
To ensure adequate protection of the data of the company and its customers, we apply all the necessary organizational and technical measures provided for in the Personal Data Protection Act.
The company has established rules to prevent abuse and security breaches, which supports the processes of protecting and ensuring the security of your data.
In order to maximize security in the processing, transmission and storage of your data, we may use additional protection mechanisms such as encryption, pseudonymization, etc.
Users’ rights
Each User of the site enjoys all rights for the protection of personal data under the Bulgarian legislation and the law of the European Union.
The user can exercise their rights by sending a message to our email.
Each User has the right to:
- Awareness (in connection with the processing of his/her personal data by the controller);
- Access to their own personal data;
- Correction (if the data is inaccurate);
- Deletion of personal data (right to be forgotten);
- Restriction of processing by the controller or processor;
- Portability of personal data between individual controllers;
- Objection to the processing of his/her personal data;
- The data subject also has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects for the data subject or similarly significantly affects him/her;
- Right to judicial or administrative protection in case the rights of the data subject have been violated.
The user can request deletion if one of the following conditions is met:
- Personal data is no longer necessary for the purposes for which they were collected or otherwise processed;
- The user withdraws his/her consent on which the data processing is based and there is no other legal basis for the processing;
- The data user objects to the processing and there are no legitimate grounds for the processing to prevail;
- Personal data has been processed unlawfully;
- Personal data must be erased in order to comply with a legal obligation under Union law or the law of a Member State that applies to the controller;
- Personal data have been collected in connection with the provision of information society services to children and consent has been given by the holder of parental responsibility for the child.
The User has the right to restrict the processing of his/her personal data by the controller when:
- Disputed the accuracy of the personal data. In this case, the restriction of processing is for a period that allows the controller to verify the accuracy of the personal data;
- The processing is unlawful, but the User does not want the personal data to be deleted, but instead requires the restriction of their use;
- The Controller no longer needs the personal data for the purposes of processing, but the User requires them for the establishment, exercise or defense of legal claims;
- Objects to the processing pending verification of whether the lawful grounds of the controller take precedence over the interests of the User.
Right to portability.
The data subject has the right to receive the personal data concerning him/her and which he/she has provided to the controller in a structured, widely used and machine-readable format and has the right to transfer this data to another controller without hindrance by the controller to whom the personal data are provided, where the processing is based on consent or on a contractual obligation and the processing is carried out in an automated manner. When exercising their right to data portability, the data subject is also entitled to receive a direct transfer of personal data from one controller to another, where this is technically feasible.
Right to object.
Users have the right to object to the controller against the processing of their personal data. The data controller is obliged to terminate the processing unless it proves that there are compelling legal grounds for the processing that take precedence over the interests, rights and freedoms of the data subject, or for the establishment, exercise or defence of legal claims. If you object to the processing of personal data for direct marketing purposes, the processing should cease immediately.
Complaint to the supervisory authority
Each User has the right to file a complaint against unlawful processing of his/her personal data with the Commission for Personal Data Protection or with the competent court.
